One thing that used to be a Golden Rule in health care was the importance of listening to your patient. Today, this is not always possible because of the tight control of the bottom line over health care practices by administrators and insurers, as well as the pharmaceutical companies.
I listen to my clients and often hear them tell me of their frustration with doctors who look at a computer, not at them, and type while talking. Others just say that the doctor just doesn't listen. I another case the person has told me that the doctor forces her beliefs against natural treatment and makes this person feel demeaned. The complaints and horror stories fill a book.
This recent UPI article points to this concern, so perhaps you'll see some effort to begin listening to patients come around once again.